I have busted, torn, or opened tea sachets. Can you help?Updated 2 months ago
We’re sorry to hear that! Each sachet is 100% biodegradable and bound without the use of plastics or glues. However, due to shipping and handling, some sachets may occasionally open. We are actively working with our manufacturer to prevent this from happening in the future.
Could you please send your order number, the lot number from the package, and a photo of the torn sachets to [email protected] so we can assist you further?