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Pink Stork

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Sorry to hear this, we’re here to help! Please email us at cs@pinkstork.com with your order number and details about the issue. We’ll take it from there!

There’s an issue with my order, what now?

Orders

Order Issues

I have severe allergies, are these products safe for me to use?

What Pink Stork Products are best for my journey?

Can I open the capsules and pour the contents into a drink or smoothie?

How long will it take for your product to work?

Can I take your product with prescription medication?

Do your products need to be refrigerated?

Can I take multiple products together?

What is the shelf life of your products? When do your products expire?

What is the “gummy” in my supplement bottle?

What is the difference between folate and folic acid in your supplements?

Why have some prices of your products increased?

Can I take my supplements together or do I need to space them out?

General Product Questions

What is the difference between the 3.6:1 Myo-Inostol and D-Chiro-Inositol blend and 40:1 blend?

Women's Wellness

I am trying to balance my hormones. What product(s) do you recommend?

Hormone Health

When throughout my cycle should I take products from the Fertility line?

Can I take multiple products from the Fertility line together?

How quickly could we conceive while taking Pink Stork Fertility products?

What is the difference between the Fertility Support and the Total Prenatal supplements?

What is the success rate of pregnancy when using your Fertility products?

What are your recommendations for women with PCOS who are trying to conceive?

What products do you recommend for "high prolactin and low progesterone" when TTC?

Your fertility product messed up my cycle, caused me to not ovulate, etc. Can you explain why?

I have regular cycles. What fertility products do you recommend for me?

I'm trying to conceive and feeling stuck. Do you have anything that can help me?

Fertility

Which Pink Stork prenatal vitamin is best for me?

Whats the difference between the Labor Prep Tea and the Labor Prep capsules?

When should I start taking Labor Prep products?

I suffered a miscarriage. What products do you recommend?

What products do you recommend for Hyperemesis Gravidarum (HG)?

What diet did Amy follow to help with Hyperemesis Gravidarum (HG) during her pregnancies?

What is the difference between your prenatal supplements?

What is the difference between Total Prenatal and Total Postnatal?

Pregnancy

Can I take your prenatal vitamins once I have had my baby, or should I switch to Total Postnatal?

Postpartum

What is the difference between the Total Lactation and the Lactation Probiotic?

Breastfeeding

What are your tea sachets made from?

I have an expired pouch of tea. Can I still drink it?

Are the tea pouches BPA free?

Do your teas contain calories?

How do I brew the tea to get a full 2 cups?

I have purchased your tea before, and loved it! Unfortunately, I did not seem to work as well the second time around. Why is this?

Teas

Is the ScentCert gluten-free?

Are ScentCerts safe to eat?

Do the Scentcerts contain phthalates?

Are there essential oils in the orange ScentCert?

I am allergic to berries. Are there berries in the Very Berry ScentCert?

I’m allergic to lemon. Is there lemon in the lemon ScentCert?

Scentcert

What are the Pink Stork tea bags/sachets made out of?

Where are Pink Stork products made?

What third-party testing do you do?

Do you check for heavy metals in your products?

What are your capsules made from?

What are your products certified in?

Are your products cruelty-free?

Are your products manufactured in a facility that handles shellfish, fish, or any other allergens?

Are your plastic bottles BPA free?

What does it mean to be NSF compliant? And why aren’t your products NSF certified?

Are your products third party tested?

Are your products approved by the FDA?

Where and how are your products sourced?

Are your products Kosher Certified?

Do you have a pharmacist who makes your vitamins? Or how are they made?

Are your products USP verified?

Manufacturing and Testing

Product Questions

What is a subscription and how does it work?

How can I manage my existing subscription?

Uh oh, I didn’t know I started a subscription! Help!

I thought I canceled or changed my subscription, but it did not go through.

Can I use a gift card to purchase products on a subscription?

Can I process my subscription early?

Can I add my Pink Stork Loyalty points coupon to my next subscription order?

What are the benefits of a subscripiton?

Subscriptions

My package was marked as delivered but it's not here!

My package was delivered but it was empty!

My order came with the wrong products!

There are products missing from my order!

I was charged multiple times for my order!

I ordered the wrong product!

I put the wrong shipping address on my order!

I have busted, torn, or opened tea sachets. Can you help?

My product came with a broken seal!

My product came with missing or empty capsules!

My product has a bad taste or smell!

I had an allergic reaction to your product!

There’s an issue with my order, can you help?

I ordered through Amazon, can you still help me?

What is your return + refund policy?

How can I find the tracking information for my existing order?

Order Questions

Do you have a program for loyal customers?

Loyalty Program

I’m interested in being a Pink Stork Ambassador!

Do you have a community for customers?

What makes Pink Stork different?

About Us

Can I stack discounts?

My coupon code is not working.

Can I place a large quantity order?

Do you ship internationally?

Do you accept Paypal?

What are your shipping costs?

Do you accept HSA cards on your website?

Website + Checkout Questions

I’m interested in becoming a wholesaler of Pink Stork!

Wholesale

There’s an issue with my order, what now?Updated 2 months ago