Shipping for marketplace ordersUpdated 2 days ago
Where marketplace orders ship from
Orders placed through Amazon or Walmart ship through those marketplaces' fulfillment networks. Some TikTok Shop orders ship from the Pink Stork warehouse, while others use TikTok Shop's fulfillment network, depending on the item and fulfillment method.
Tracking and delivery updates
For tracking updates and delivery timing, use the tracking information provided by the marketplace where you placed your order.
Issues with items in your order
If an item is missing from your order, damaged, or different from what you ordered, contact Pink Stork directly.